Privacy Policy

How we collect, use and protect your personal information

Last updated: 1 March 2025

1. Who we are

Jellylearn Ltd (“Jellylearn”, “we”, “us” or “our”) is a company registered in England and Wales (Company Number: 09121676) with its registered office at 2nd Floor, 9–10 Great Sutton Street, London EC1V 0BX.

We are the data controller for the personal information we collect through this website (jellylearn.co.uk). If you have any questions about how we handle your data, please contact us at michael@jellylearn.co.uk.

2. What information we collect

We may collect the following types of personal information:

  • Contact information — your name, email address, telephone number and any message you send via our contact form.
  • Usage data — information about how you interact with our website, including pages visited, time spent, referring URLs and device/browser information. This is collected via cookies and similar technologies (see our Cookie Policy for details).
  • Communications — records of any correspondence between us, including emails and enquiries.

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and communicate with you about our services.
  • Improve and maintain our website and services.
  • Comply with our legal obligations.
  • Send you relevant updates and information about our work, where you have consented or we have a legitimate interest to do so.

We process your personal data on the legal bases of: (a) contractual necessity — where processing is necessary to take steps prior to entering into a contract; (b) legitimate interests — where processing is necessary for our legitimate business interests, provided these are not overridden by your rights; and (c) consent — where you have given us explicit consent to do so.

4. How we share your information

We do not sell, rent or trade your personal information to third parties. We may share your information with:

  • Service providers — trusted third-party companies who assist us in operating our website and delivering our services (such as hosting providers and analytics platforms), who are required to keep your information confidential and use it only on our behalf.
  • Legal or regulatory authorities — where we are required to disclose information by law or to protect our legal rights.

5. Data retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements. Contact enquiries are typically retained for up to 3 years from the date of last contact.

6. Your rights

Under UK data protection law (UK GDPR), you have the following rights regarding your personal data:

  • Right of access — to request a copy of the personal data we hold about you.
  • Right to rectification — to request correction of inaccurate or incomplete data.
  • Right to erasure — to request deletion of your personal data in certain circumstances.
  • Right to restrict processing — to request that we limit how we use your data.
  • Right to data portability — to receive your data in a structured, machine-readable format.
  • Right to object — to object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at michael@jellylearn.co.uk. We will respond within one month.

7. International transfers

Where we transfer personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by the relevant authorities.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO).

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Jellylearn Ltd
2nd Floor, 9–10 Great Sutton Street
London EC1V 0BX
Email: michael@jellylearn.co.uk
Tel: +44 207 323 3307